Veterinary News

How to Best Retain New Clients

Your marketing strategies are working and new clients are coming in the door.  You need to keep them coming back—right?  First, make sure new clients form a great impression when they step into your reception area.  Is your staff providing

Live Oak Bank supports the ASPCA’s Animal Relocation & Transportation Initiative

Transport funded by Live Oak Bank relocates over 70 dogs from Louisiana to Florida

Thursday, May 30, 2013 – Wilmington, N.C. – Since 2011, Live Oak Bank has been a supporter of the ASPCA® (The American Society for the Prevention of Cruelty to Animals®), sponsoring the organization’s annual Blessing of the Animals event in New York City. This year, the bank is contributing to the ASPCA’s Animal Relocation and Transport Initiative that moves animals from overpopulated shelters to destination shelters where they have a significantly greater chance of being adopted.

You’re holding regular team meetings—right?

Team meetings present terrific opportunities for you to improve your practice for the better and, if your practice does not hold them regularly,—at least once a month—you may be losing out!  In the course of my practice consultations, one of

Is Your Practice “Feline Friendly”?

If your small animal practice is like many, you’re not delivering enough services to your feline patient base.  How unfortunate for all those deserving cats out there!  Well, in most cases it is all about the client/cat “experience”.  First, let’s

Every Month is Dental Month!

Why isn’t every month dental month?  If your practice is like many, you probably aren’t getting as much revenue from dental care as you could.  If dental services represent less than 3% of your gross revenue, try some of these