Category: Blog

If your cost of goods sold (COGS) or inventory expenses exceed 22% of your gross revenue, you can improve cash flow and increase your “bottom line” by better managing this all important variable expense.  Don’t forget to include drugs, medical

Team meetings present terrific opportunities for you to improve your practice for the better and, if your practice does not hold them regularly,—at least once a month—you may be losing out!  In the course of my practice consultations, one of

If your small animal practice is like many, you’re not delivering enough services to your feline patient base.  How unfortunate for all those deserving cats out there!  Well, in most cases it is all about the client/cat “experience”.  First, let’s

Why isn’t every month dental month?  If your practice is like many, you probably aren’t getting as much revenue from dental care as you could.  If dental services represent less than 3% of your gross revenue, try some of these

Your website might provide the first impression of your practice for many new clients, and you want that to be a very favorable one.  If your website just features a picture of your practice facility, posts your hours and provides

If your small business has reached a point where you need a full- or part-time practice manager, it generally is best to look outside your circle of friends and family members to fill that position.  After all, you will “be