Testimonial Archive

I wish to thank Annemarie Murphy and her team at Live Oak Bank. I went into unknown territory by purchasing an Oral Surgery practice after having an unsuccessful association with another Surgeon. I felt Live Oak Bank was on my side looking out for my business interests. After talking with other banks, I was positive that Live Oak was getting me the best interest rates and the most bang for my buck.

They helped me negotiate a better price for the practice and made me feel confident that I would still be able to make a comfortable living, while still be able to pay my note, based on their analysis of the practice and the area. I felt I really had someone on my side in the negotiation process looking out for me.

Annemarie gave the process a personal touch by coming out and actually seeing the practice before the negotiations and came out to visit for my open house, once I had completed the renovation of the practice. I strongly recommend the team at Live Oak for purchases of medical/dental practices. They truly know this business and do their homework.
I recommend Annmarie Murphy and Live Oak bank without reservation and have already referred them to some of my colleagues who are using them to purchase a practice.

My associate doctor and I worked with Live Oak Bank for the sale of my dental practice and dental building. While other banks told my associate ‘Yea, we can do the deal’, none of the big player lending institutions could get the transition done without many strings attached, huge carry backs on my part in second position, etc., etc., etc. Live Oak Bank was actually a breath of fresh air after trying to deal with other lenders. They were able to handle the complex issues and helped us through the process with ease and professionalism. They took care of nearly all of the mountains of paper work, title commitments, appraisals, etc. Annemarie and/or her staff would get back to me with answers to my never ending questions usually the same day. She understands each practice transition is unique. She was able to remove all the roadblocks, got the ‘deal done’, in a timely manner.

They are experts in their field. I have since referred 3 other doctors to them and each has been very please with Annemarie and her staff. Whether you are purchasing a professional practice or selling one, I can without hesitation or reservation, recommend Live Oak Bank. One year after our sale closed, the purchasing doctor and I are still pleased with what they were able to do for us. I am sure you will be as happy with Live Oak Bank as we are.

Respectfully and Sincerely,

My relationship with the principles of Live Oak began six years ago. Once our initial deal was signed, it was the beginning of our relationship, not the end. They’ve subsequently helped us secure financing for an expansion. Whenever I need advice I trust, from industry experts that I know are firmly committed to my success, I pick up the phone and call my colleagues at Live Oak.

I’ve dealt with large national banks. No matter how friendly and accommodating your representative seems during negotiations, once you sign the loan, that’s the end of their support. Phone calls get returned days later, if at all. My experience with Live Oak has been entirely different. In the six years I’ve been working with them, I’ve never failed to be responded to immediately – literally always within an hour, not days or weeks later.

This is a group of professionals of the highest caliber. They know the industry, they love the industry, and they’re completely dedicated to our success. I think of them as a trusted board of advisors.

There are many good lenders available for the veterinary field and SmartStart Practice has successfully worked with many of them. However, after recently recommending Live Oak Bank, they stepped up to the plate with a lot of ‘get it done’ customer service and jumped in to help clean up a mess that they were not responsible for creating. This is not the first time that we have seen Live Oak Bank exhibit a genuine concern for the borrower and go beyond the simple act of getting a loan funded. It gives us great pleasure when we can single one out for a job well done.

Anyone who has gone through the process understands the work, stress and uncertainty of everything that goes with purchasing a practice, but with Live Oak Bank’s personal guidance and expertise, financing was the easiest part of it all. Someone was always available if I had a question, and I had a lot of them. I am so happy that I went with Live Oak Bank. I have been in my new clinic for just over a month and am more successful than I ever thought possible. For anyone looking to purchase a practice, or even if you are just thinking about it, I strongly recommend calling Live Oak Bank. I am not affiliated with Live Oak Bank, getting kick backs or anything of the sort. I am just a very happy and satisfied client who wants to spread the word.

Live Oak Bank understands the veterinary business better than their competitors. It may sound cliché, but they really do treat me like family – they know who I am when I call, and if I have a problem they always get back to me in more than a timely manner. Doing business with Live Oak Bank is easy because they do exactly what they say and follow through on their promises. I’ve never had a problem with any of the people I’ve dealt with at Live Oak Bank and have recommended them to other veterinarians.