at Live Oak Bank • Wilmington, NC(View all jobs)
Responsible for assisting customers with opening, maintaining, and closing all deposit account types. Promotes business for the Bank by maintaining good customer relations. Interacts with new and existing customers by phone, in person, or email. Provides customer support for the Live Oak Bank Portal and mobile application. Provides feedback and creates Support tickets for customer Portal issues. Processes Deposits tickets generated within Portal. Requires knowledge of Deposit Regulations and is required to assist in cross-training of other members of the Deposit team.
Physical Demands/Work Environment Requirements: