Recent News

Differentiate Your Veterinary Customer Service

By Travis York|May 12th, 2014|

Service standards can elevate the level of veterinary customer service and differentiate your business.  Create standards that help to create a positive memory for the pet owner.  Start with a few standards at a [...]

FEC Financing: Olympic Teams and You

By Ben Jones|May 8th, 2014|

Greetings Bay Tek readers, Ben Jones here.  Very pleased to be contributing to the industry alongside my friends at Bay Tek.  As some of you know, I am a former FEC owner/operator of 21 [...]

Aqueous Art by Sean Ruttkay

By Live Oak Bank|May 5th, 2014|

Recently, Live Oak Bank partnered with local Wilmington artist and photographer, Sean Ruttkay to outfit the Live Oak Bank headquarters with his Aqueous Art line as well as provide local photography solutions for Live [...]

Client Engagement: Connect With Clients

By Travis York|May 1st, 2014|

The first step to enhancing client service is to become a client-centered hospital and make it a goal of the business to consistently deliver exceptional service while always striving to exceed the needs of [...]